Returns & Exchanges

At ESN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items with original tags. Whether it's a size adjustment or a change of heart, our streamlined process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Log into your ESN account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Items

  Place the original items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Attach the pre-paid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.